Privacy Policy

Welcome to Glamoura ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our AI-powered makeup try-on platform, including our website, mobile applications, and API services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.

We use the information we collect to:

• Provide, operate, and maintain our Service
• Process and manage your account
• Deliver AI-powered makeup try-on experiences in real time
• Process transactions and send billing information
• Communicate with you, including customer support and updates
• Analyze usage patterns to improve our Service and AI models
• Detect and prevent fraud and abuse
• Comply with legal obligations

We do not sell your personal information. We may share your information only in the following circumstances:

• Service providers: Trusted third parties who assist us in operating our Service, such as payment processors, hosting providers, and analytics services — subject to strict data protection agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
• With your consent: When you explicitly authorize us to share your data.

We implement industry-standard security measures to protect your personal information, including:

• TLS/SSL encryption for all data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Strict access controls and employee training
• SOC 2 Type II compliance

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the GDPR and CCPA. These rights may include:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten").
• Right to restrict processing: Request that we limit the processing of your data.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to the processing of your personal data for certain purposes.
• Right to withdraw consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at privacy@glamoura.app. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Our Service is not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe we may have collected data from a child, please contact us at privacy@glamoura.app.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.