Frequently Asked Questions

Glamoura is an AI-powered virtual makeup try-on platform that lets you see how beauty products look on your face in real time. Whether you're a shopper exploring new looks or a brand looking to boost online conversions, Glamoura uses advanced computer vision to deliver photorealistic previews — no physical product needed.

Our AI maps over 400 facial landmarks to understand the geometry of your face — the contours of your lips, the shape of your eyes, and the texture of your skin. It then applies the selected makeup product with physically accurate rendering, accounting for lighting, skin tone, and product opacity. The result is a true-to-life preview that updates instantly as you switch between shades and styles.

Your privacy is our top priority. Photos uploaded for try-on are processed in real time and are never stored on our servers after your session ends. We do not share, sell, or use your images for training purposes. All processing happens over encrypted connections, and you can delete your data at any time from your account settings.

Glamoura integrates seamlessly with major e-commerce platforms including Shopify, WooCommerce, Magento, and BigCommerce. We also offer a JavaScript widget and a REST API for custom integrations. Our team can help you get set up regardless of your tech stack — most integrations take less than 30 minutes.

Our AI achieves over 95% color accuracy compared to physical swatches under standard lighting. We continuously refine our models to handle a wide range of skin tones, lighting conditions, and camera qualities. While results may vary slightly depending on your photo quality and screen calibration, our users consistently report that the try-on experience closely matches the real product.

You can try the virtual try-on as a guest without creating an account. However, signing up unlocks additional features like saving your favorite looks, accessing your try-on history, and receiving personalized product recommendations. Creating an account is free and takes less than a minute.

Glamoura offers a free tier that includes up to 50 try-ons per month — perfect for exploring the platform. Our Pro and Business plans offer higher limits, priority rendering, API access, and e-commerce integrations. Visit our pricing page for full details and to find the plan that fits your needs.

For Shopify and WooCommerce, we offer one-click app installs from the respective marketplaces. For custom sites, you can embed our try-on widget by adding a small JavaScript snippet to your product pages. Our API is also available for fully custom implementations. Each option includes step-by-step documentation and our team is happy to assist with setup.

Absolutely. Our free tier lets you explore the full try-on experience with no credit card required. For business plans, we offer a 14-day free trial with access to all features so you can evaluate the impact on your conversion rates and customer engagement before making a commitment.

You can reach our support team by visiting the Contact page, emailing support@glamoura.app, or using the in-app chat during business hours (Mon–Fri, 9 AM – 6 PM EST). We typically respond within a few hours for Pro and Business customers, and within 24 hours for free accounts.